Many internal and external parties are involved in the realisation of a project. Everybody adds value in his/her own way, and every action has to be recorded. This is often done manually or via long exchanges of e-mails.
Do you want to collaborate with multiple parties from an early stage in the project, for instance with architects, vendors and subcontractors? This is called supply chain collaboration. We believe that this is the basis for a successful project.
All information produced by you or another party involved, needs to be recorded in your ERP application, simply but securely. By using the 4PS portals, you digitise the entire process, and nothing will stop you from collaborating on projects.
4PS has various standard portals that work integrally with 4PS Construct.
4PS Timesheet Portal | Submit your hours to the right project anytime and anywhere.
4PS Service Portal | Collaborate with your customers on a single platform for all maintenance.
4PS Subcontractor Portal | Collaborate digitally with your subcontractors.
4PS Document Portal | Manage your project file online and collaborate on projects.
Do you want to know more about your possibilities with these Portals? Get a brochure.
‘Relieving customers of any non-core activities and reaping the rewards to boot? These are the aims of the 4PS Service Portal. Insight into the call, initiating the right actions quickly, and sharing the performance with your customer afterwards.’
Your customers can use the 4PS Service Portal to submit a call quickly and easily. The calls are received directly in 4PS Construct, reducing the number of phone calls per day for your service coordinator drastically. Additionally, you always have an up-to-date overview of the planned and current service orders.
Customers can view the status of their call. Especially if the solution is combined with 4PS Mobile, you can give your customer an exact estimate of the field service employee’s time of arrival.
That Is What We Call Service!
After the response to a call has been completed, feedback on the performance can be given via the Service Portal. It enables you to extend your services and offers you the option of being in contact with your customer at all times. Communication has never been this easy!